ORDERING INFORMATION

TSMGI is an authorized supplier to Abbott and its brands. Orders may be placed online, by phone (toll free) or faxed. In-Stock Orders/Order Status 1-866-824-0095 To place orders or check order status by phone, you may call Customer Service toll free, Monday through Friday 7:00AM-5:00PM (CT).

Pricing Information: All prices are in US Dollars (USD), F.O.B. shipping point.

CUSTOM ORDERS

If you don't see what you're looking for online, please contact the TSMGI Abbott Account Manager at 866-876-4440 or click below to go to our custom merchandise online request form. You may also email your order 24 hours a day, 7 days a week to Customer Service at abbottpromotions@tsmgi.com.

SCRUB ORDERS

If you have questions regarding your scrub order or are inquiring for additional information, please contact the TSMGI Abbott Account Manager at 866-876-4440 or abbottpromotions@tsmgi.com.

PAYMENT INFORMATION

Payment for online purchases can be made via the following major credit cards: MasterCard, VISA, Discover, American Express. In accordance with the law, state sales tax will be added (at the time of shipment) for orders shipped to Illinois, Wisconsin, and Kentucky. Your bank statement will show charges from TSMGI. To pay via personal check or money order, please call Customer Service at 1-866-876-4440 to place your order. Checks must be made payable to TSMGI. Please be sure to include shipping charges and applicable state sales tax. Cash or C.O.D's are not accepted as valid forms of payment.

SECURITY/PRIVACY

Our secure server software, Secure Sockets Layer (SSL), is the industry standard and among the best software available today for secure e-commerce transactions. SSL is an advanced encryption technology that safeguards your personal information and guarantees privacy. TSMGI respects your privacy. We do not sell, rent or loan any identifiable information regarding our customers to any third party.

SECURITY AND COMPLIANCE BENEFITS OF SSO

Usernames and passwords are the main target of cybercriminals. Every time a user logs in to a new application, it’s an opportunity for hackers. SSO reduces the number of attack surfaces because users only log in once each day and only use one set of credentials.

Reducing login to one set of credentials improves enterprise security. When employees have to use separate passwords for each app, they usually don’t. In fact, 59% use the same or similar passwords on multiple accounts. Thus, if a hacker gets access through one poorly secured website, they are likely to be able to access other corporate systems.

SSO helps with regulatory compliance, too. Regulations, such as Sarbanes-Oxley, require that IT controls are documented and that organizations prove that adequate methods are in place to protect data. SSO is a way to meet requirements around data access and antivirus protection.

SSO can also help with regulations, like HIPAA, that require effective authentication of users who are accessing electronic records or who require audit controls to track activity and access. Regulations, like HIPAA, also require automatic logoff of users, which our SSO solutions enable.

DELIVERY

Most in-stock orders ship within 1-2 business days. Please allow 3-10 business days for standard Fedex delivery. Due to product demand, some items may be temporarily unavailable when your order is placed. You will be notified if any item is temporarily unavailable. You will be advised when the item will be available and given the option of shipping your order complete or shipping available items immediately and shipping the remainder of your order as soon as product is available. All orders will be shipped via Fedex Ground services unless otherwise requested.

Credit card orders will automatically be charged shipping amounts at time of shipment. For international shipments, please contact TSMGI Customer Service at 1-866-824-0095 for shipping rates. TSMGI also offers fast, convenient Express Shipping services. If a rush is needed, please call Customer Service to place your order, 1-866-824-0095. Expedited shipping is 1-3 business days. Additional freight charges will apply for rush orders. Expedited orders must be received by 2:00PM (CT) for next day shipment of in-stock merchandise. Once you have completed your order online, you will receive an automated email confirmation of your order. To track your order, please call Customer Service at 1-866-824-0095.

RETURNS/100% CUSTOMER SATISFACTION

Our ultimate goal is total customer satisfaction and we stand behind our goods and services. If a product fails to meet your expectations, please call Customer Service at 1-866-824-0095, Monday through Friday 8:00AM-5:00PM (CST) within 30 days of purchase for a return authorization form and we will refund, replace or exchange it for you. Returned items cannot be washed, worn or altered with all packaging included and tags still attached. Shipping charges are non-refundable.

Custom orders may not be returned or exchanged and are non-refundable, unless defective.

We value your feedback. Please call to speak with us directly about any product issues so that we may address your concerns.

DISCLAIMER

Prices and specifications are subject to change without notice. All products are based upon availability. Some products are artist renderings and are subject to change in production. All trademarks and logos used on this site are either owned by TSMGI or used with the permission of Abbott.